Providing an Elevated Level of Service is a
GIFT
It takes real tools & training to help your team deliver the kind of performance that not only maintains your clients but encourages them to refer their friends!
It takes real tools & training to help your team deliver the kind of performance that not only maintains your clients but encourages them to refer their friends!
In this training session, we use the acronym GRACE to teach teams how to see things from someone else’s perspective, use all the information they gather during the conversation, and turn it around to deliver an exceptional style of service.
In this training session, we use the acronym GRACE to teach teams how to see things from someone else’s perspective, use all the information they gather during the conversation and turn it around to deliver an exceptional style of service.
As a result of this training, your team will fall in love with their ‘service’ position, have fun learning, and more importantly be able to quickly apply the wonderful training tips.
As a result of this training, your team will fall in love with their ‘service’ position, have fun learning, and more importantly be able to quickly apply the wonderful training tips.
Ask Yourself:
Do I have a clearly defined description of my service
level/guarantee?
Do I have a training program to ensure my team knows how to
deliver an exceptional level of service?
Would delivering an exceptional level of service help me stand out
from my competition?
Pricing & Program Options
GRACE BOOK:
